In case of a change of booking or a cancellation, our general terms & conditions apply. Here, it has to be distinguished between the flight (if booked separately) and the tour itself. The change of booking to another date and the cancellation of regular flights are usually handled very restrictively. After having booked the flight, we will inform you about each of the respective conditions. Once the ticket is issued, in most cases, it is not possible to change the name again.
As our tour schedule is very irregular, a change of booking to a different tour needs to be agreed upon with us. Changing the participant’s name is possible against a fee of EUR 25 and until seven days before the tour start (this usually doesn't apply for the flight). In case of a tour cancellation, the cancellation rates as laid out in our general terms & conditions will be applied:
-
Up to 90 days before start of the journey: 20%
-
89-30 days before the start of the journey: 35%
-
29-11 days before the start of the journey: 45%
-
10-2 days before the start of the journey: 80%
-
1 day before the start of the journey/no-show: 100%